Anti-Money Laundering Policy

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This Anti-Money Laundering (AML) Policy explains the standards and procedures used to prevent money laundering, terrorist financing and related financial crime on the 1xBet platform as offered to players in Ghana. This website is an independent information portal and is not the operator; the AML measures described here are carried out by the licensed operator, Clickwell Ghana Limited, and its partners. We publish this summary so that players understand what to expect.

Purpose of This AML Policy

The purpose of the operator's AML policy is to protect players, the platform and the wider financial system from being used for money laundering or terrorist financing. It sets out how identity is verified, how transactions are monitored, and how suspicious activity is handled. The operator applies these measures consistently and may request, delay, restrict, refuse, close or report where the law or its risk assessment requires.

Legal and Regulatory Framework

The operator conducts business under the Ghana Anti-Money Laundering Act, 2020 (Act 1044) and the guidance of the Financial Intelligence Centre (FIC) of Ghana. Gambling operations are licensed and supervised by the Gaming Commission of Ghana, established under the Gaming Act, 2006 (Act 721). The brand also holds an international Curaçao eGaming Licence No. 1668/JAZ. Personal data collected during AML checks is processed in accordance with the Data Protection Act, 2012 (Act 843).

Scope of This Policy

The operator's AML procedures apply to every account, deposit, withdrawal and bonus on the 1xBet platform, and to every player who registers from Ghana. They cover registration, verification, ongoing monitoring and the closure of accounts. All players accept these procedures as a condition of using the operator's service.

Know Your Customer Verification

Know Your Customer (KYC) is the process of confirming who a player is before significant transactions are processed. The operator may request verification at any time and may hold payouts until it is complete.

When KYC Is Required

Verification is typically required before a first withdrawal, when deposits or withdrawals reach certain thresholds, when payment methods change, when activity looks inconsistent with a player's profile, or when the operator has any reason to confirm identity or age. It may also be repeated periodically.

Documents the Operator May Request

To verify an account, the operator may request:

  • a valid government-issued photo ID (Ghana Card, passport or driver's licence);
  • proof of address dated within the last three months (utility bill, bank statement or official letter);
  • proof of ownership of the payment method used (for example a mobile-money account in the player's own name);
  • additional documents where the account profile or transaction pattern requires it.

Age Verification

The platform is strictly for adults aged 18 or over. The operator verifies age during KYC and may suspend any account pending confirmation. Accounts found to belong to minors are closed, and any winnings may be voided.

Source of Funds and Source of Wealth

Where activity or deposit levels require it, the operator may ask a player to evidence the source of funds (where a specific deposit came from) or source of wealth (how the player's overall funds were accumulated). Acceptable evidence may include payslips, bank statements or other reliable documentation. The operator may delay or restrict activity until satisfactory evidence is provided.

Payment Method Requirements

Players may only use payment methods registered in their own name, such as their own mobile-money wallet, card or bank account. Third-party payments are not permitted. The operator may reject transactions, request proof of ownership and restrict accounts that breach this rule.

Transaction Monitoring

The operator monitors deposits, bets and withdrawals on an ongoing basis to detect unusual or suspicious patterns. Automated and manual checks may flag activity such as rapid deposit-and-withdrawal with little play, structuring of transactions, or behaviour inconsistent with a player's profile. Flagged activity may lead to further verification or review.

Prohibited Activity

The following are strictly prohibited and may result in restriction, closure and reporting:

  • using funds derived from crime or on behalf of another person;
  • third-party or shared payments and collusion between accounts;
  • opening multiple or duplicate accounts to abuse the service;
  • providing false, altered or borrowed identity documents;
  • attempting to launder funds through betting or casino play.

Enhanced Due Diligence

Where a player, transaction or jurisdiction presents a higher risk, the operator applies Enhanced Due Diligence (EDD). This may involve additional documentation, closer scrutiny of activity, source-of-funds checks and senior sign-off before an account can continue to transact.

Politically Exposed Persons

Players who hold, or are closely connected to, prominent public positions are treated as Politically Exposed Persons (PEPs) and are subject to enhanced checks. The operator may request additional information about the source of their funds and monitor their activity more closely.

Sanctions and Restricted Jurisdictions

The operator screens players against applicable sanctions lists. Accounts linked to sanctioned individuals, entities or jurisdictions are refused or closed. Access from countries where the service is not offered, or where online gambling is prohibited, is not permitted.

High-Risk Jurisdictions

Where a player is connected to a jurisdiction identified as high-risk for money laundering or terrorist financing, the operator applies enhanced measures and may limit or refuse service in line with its risk assessment and regulatory guidance.

Suspicious Activity

Any activity that appears designed to disguise the origin of funds, to avoid verification, or to misuse the platform may be treated as suspicious. The operator may pause transactions, request information and investigate. Players are not always informed of the detail of an investigation where doing so is restricted by law.

Account Restrictions

The operator may restrict an account by limiting deposits, bets or withdrawals, or by suspending it entirely, while checks are carried out. Restrictions are applied to protect players and to meet legal obligations, and are lifted once the operator is satisfied.

Withdrawal Review

Withdrawals may be reviewed before they are released, particularly a first cashout or a large payout. The operator may confirm identity, payment ownership and source of funds during this review. Providing complete documents promptly reduces delay.

Cryptocurrency Transactions

Where cryptocurrency is supported, the operator applies the same AML standards, including identity verification, monitoring and source-of-funds checks. Additional scrutiny may apply to crypto transactions given their risk profile, and the operator may request wallet information.

Bonus Abuse and AML Risk

Attempts to exploit bonuses, for example through multiple accounts, collusion or artificial wagering designed to convert bonus funds, are treated both as a breach of the bonus terms and as an AML risk. The operator may void bonuses and related winnings, restrict accounts and investigate.

Record Keeping

The operator keeps records of identity documents, transactions and verification decisions for the period required by Ghanaian law. These records support monitoring, audits and any lawful requests from the authorities.

Data Protection and Confidentiality

Information collected for AML purposes is handled confidentially and processed in line with the Data Protection Act, 2012 (Act 843). It is used only for verification, monitoring, fraud prevention and legal compliance, is accessible only to authorised staff, and is stored securely.

Reporting Suspicious Activity

Where the operator identifies activity that must be reported, it files the appropriate report with the Financial Intelligence Centre of Ghana and cooperates with lawful requests from the authorities. Reporting obligations take precedence over an individual player's transaction where the law requires.

Player Responsibilities

Players are expected to:

  • provide accurate, current and truthful information and documents;
  • use only payment methods in their own name;
  • keep their account secure and not share access;
  • complete verification when asked and cooperate with checks.

Operator Responsibilities

The operator undertakes to:

  • apply KYC, monitoring and reporting consistently and lawfully;
  • protect the personal data collected during these checks;
  • act proportionately and only where its risk assessment or the law requires;
  • cooperate with the Gaming Commission of Ghana and the Financial Intelligence Centre.

Changes to This AML Policy

This overview may be updated to reflect changes in law, regulation or the operator's procedures. The "last updated" date above shows the current version; the binding AML and KYC rules are always those published by the operator.

Contact Us

If you have a question about verification or this AML Policy, you can contact the operator's compliance and support team through the official channels inside your account. This independent portal cannot process verification on the operator's behalf.

AML Policy FAQ

  • Why do I need to complete KYC?

    Know Your Customer (KYC) checks confirm your identity, age and the ownership of your payment methods. They are a legal requirement under Ghana's Anti-Money Laundering Act, 2020 (Act 1044) and the operator's licence conditions. Completing KYC protects your account, helps prevent fraud and money laundering, and allows withdrawals to be processed.

  • Why is my withdrawal delayed?

    A withdrawal may be delayed while the operator completes verification, reviews unusual activity or confirms the source of funds. First withdrawals are the most common trigger. Submitting clear, valid documents promptly is the fastest way to release a payout.

  • Can I use someone else's card, wallet, or bank account?

    No. You may only deposit and withdraw using payment methods registered in your own name. Third-party payments are prohibited under anti-money laundering rules, and the operator may reject the transaction, restrict the account and request further verification.

  • What happens if I refuse verification?

    If you decline to complete verification, the operator may delay or refuse withdrawals, restrict deposits and betting, or close the account. Verification is not optional where the law or the operator's risk procedures require it.

  • Can the casino close my account for AML reasons?

    Yes. The operator may restrict or close an account where it identifies suspicious activity, prohibited conduct, sanctions exposure or a failure to complete required checks. Where required, it may also report the matter to the Financial Intelligence Centre.

  • Is my personal data protected?

    Yes. Documents and information collected for AML purposes are handled confidentially and processed in line with Ghana's Data Protection Act, 2012 (Act 843). Data is used only for verification, monitoring, legal compliance and fraud prevention, and is stored securely.

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